Privacy Policy

Vega Life Agency is operated by The Vega Agency LLC. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.vegalifeagency.com, submit a form, schedule an appointment, or communicate with us.

The Vega Agency LLC
Cape Coral, Florida
Phone: (239) 994-0827
Email: alyssavega@vegalifeagency.com

We may collect:

• Information you submit through forms: name, email address, phone number, state, and any message or details you choose to share.
• Insurance-related information: date of birth, household and beneficiary details, coverage goals, budget, and health-related answers required for quoting or underwriting when you choose to provide them.
• Communication records: your consent selections, calls, text messages, and emails exchanged with us.
• Website usage information: IP address, browser and device type, pages viewed, referring page, and similar technical data.
• Cookies and analytics: data collected through cookies, pixels, and analytics or advertising tools.

We use the information we collect to:

• Respond to your inquiry and provide customer service
• Schedule and confirm appointments
• Prepare insurance quote estimates and policy reviews
• Submit applications to insurance carriers when you authorize us to do so
• Send calls, text messages, and emails you have consented to receive, including service, appointment, educational, and marketing communications
• Operate, secure, analyze, and improve our website and services
• Comply with legal, regulatory, and recordkeeping obligations

Our forms include two separate, optional, unchecked consent checkboxes — one for calls and text messages, and one for email. Neither is a condition of submitting a form or of purchasing any goods or services.

I agree to receive calls and text messages from Vega Life Agency regarding my inquiry, appointment, or requested insurance information, including messages sent using an automated telephone dialing system, artificial or prerecorded voice, or other automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing any goods or services.

I agree to receive emails from Vega Life Agency regarding my inquiry, appointments, insurance products, services, educational information, and related updates. I may unsubscribe at any time.

Automated technology: communications may be sent using an automated telephone dialing system, artificial or prerecorded voice, or other automated technology.

Opting out: reply STOP to any text message to stop texts, or HELP for help. Use the unsubscribe link in any email to stop marketing emails. You may also contact us at (239) 994-0827 or alyssavega@vegalifeagency.com to opt out of any channel.

Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of text messaging services necessary to deliver the requested communications.

When you request a quote or submit an application, we may share necessary information with insurance carriers, underwriters, and supporting partners to process your request.

We use third-party tools to operate our business, including customer relationship management (CRM) software, website hosting, appointment scheduling, chat, email delivery, SMS messaging, analytics, and advertising service providers. These providers process limited information on our behalf and are not permitted to use it for their own marketing purposes. We do not sell your personal information.

Our website may use cookies, pixels, and analytics tools, including Meta/Facebook advertising tracking, to understand site usage and improve the experience. You can manage cookies through your browser settings.

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have the right to request access to, correction of, a copy of, or deletion of the personal information we hold about you, and to opt out of marketing communications. To make a request, email alyssavega@vegalifeagency.com or call (239) 994-0827. We will verify your identity before acting on a request and will respond within the time required by applicable law. We will not discriminate against you for exercising these rights.

Our services are not directed to children under 13, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.

Questions about this policy? Contact Vega Life Agency, operated by The Vega Agency LLC.
Cape Coral, Florida
Phone: (239) 994-0827
Email: alyssavega@vegalifeagency.com